Our Story

Built for Canadian Business Owners

We started Tap2Pay because we were tired of seeing Canadian businesses get overcharged by payment processors who didn't care about them.

2023
Founded
500+
Businesses Served
$2B+
Processed Annually
10
Provinces Covered
Mission

Our Mission

To empower every Canadian business — from the local café to the multi-location retailer — with world-class payment technology at fair, transparent pricing.

Tap2Pay payment solutions
Our Commitment

Our Commitment to the Canadian Merchant

We built Tap2Pay because Canadian businesses deserve a payment partner that's honest, local, and genuinely in their corner.

Proudly Local & Bilingual

Founded in Quebec, serving merchants coast to coast in English & French. We're a local partner for local business.

Transparency as a Value

Honesty is our foundation. Clear pricing and open communication aren't a feature — they're who we are.

Merchant-First, Always

We tailor every setup to your business. Your success is the measure we hold ourselves to.

Reliable by Design

World-class technology with 99.9% uptime, so the businesses that trust us never miss a beat.

Our Core Principles

At Tap2Pay, our core values shape every decision we make and guide us in everything we do. The relationships we build with our customers, partners, and colleagues are the foundation of our success.

Be Bold

We are committed to our values, which guide every decision we make. Our strong relationships with customers, partners, and colleagues define who we are and propel us forward as we grow and innovate.

Be Supportive

We believe in collaboration and empowerment. By fostering strong partnerships, we ensure that everyone, from customers to colleagues, can achieve success and grow together as a team.

Be Adaptable

We listen to our customers, market trends, and internal feedback. We embrace change with agility and creativity, constantly finding new ways to achieve our goals while staying true to our mission.

Be Visionary

We are driven by innovation and a relentless pursuit of excellence. "Better than yesterday" is our mantra, and we constantly challenge ourselves to envision a brighter, more efficient future for our clients.

Be Transparent

Honesty is at the core of everything we do. We believe in clear, open communication, never hiding the truth or shifting responsibility. Trust and transparency drive our path forward.

Be Agile

We embrace change and adapt quickly to new challenges. Our ability to pivot and innovate ensures we remain ahead of the curve, always providing the best solutions for our customers' evolving needs.

Our Founders

Khaled Ranni

Khaled Ranni

Co-Founder & CEO

Ralph Abou-Nader

Ralph Abou-Nader

Co-Founder & COO

How We Assist

Advancing payment solutions is at the heart of what we do.

Personalized Payment Solutions

We take the time to understand your business and tailor our merchant processing services to fit your unique needs. Whether you're a small retailer or a growing café, we recommend the right PAX Terminal and payment setup to help you succeed.

Seamless Setup & Ongoing Support

Our team handles the entire setup process, ensuring your payment terminals are ready to go with minimal downtime. Plus, our dedicated support team is always available to answer questions and resolve any issues quickly.

Transparent Pricing & Cost Savings

We offer some of the most competitive rates in the industry, with no hidden fees. Our experts work with you to find the best pricing structure, helping you save money on every transaction and maximize your profits.

Trusted Partners & Networks

Backed by the world's most trusted payment networks and technology partners.

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Ready to Experience the Difference?

Join hundreds of Canadian businesses who made the switch.

Get Your Free Quote